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Please read the terms and conditions. |
Introduction:
Please read the terms and conditions set out below carefully before ordering from this website. By ordering any goods or services from Honoré via web, mobile web or through our mobile applications, you agree to be bound by these terms and conditions:
These terms and conditions apply to those who use our products and services provided for, and payment made to Honoré a brand under Greensoul Artisans Pvt ltd.
By authorizing a payment to Greensoul Artisans Pvt ltd through the online payment service, it would be treated as a deemed acceptance to these terms and conditions. Greensoul Artisans Pvt ltd reserves all the rights to amend these terms and conditions at any time without giving prior notice.
It is the responsibility of the user to have read the terms and conditions before using the service.
Payment terms: Debit/Credit Card, Bank Account Details:
The user agrees that the debit/credit card details provided by him/ her for use of the aforesaid service(s) must be correct and accurate and that the user shall not use a Debit/ credit card, that is not lawfully owned by him/ her or the use of which is not authorized by the lawful owner thereof.
The user further agrees and undertakes to Provide correct and valid debit/credit card details.
The user may pay for his/ her /purchases made to Greensoul Artisans Pvt ltd by using a debit/credit card or through online banking account.
The user warrants, agrees and confirms that when he/ she initiates a payment transaction and/or issues an online payment instruction and provides his/ her card / bank details: The applicant is fully and lawfully entitled to use such credit / debit card, bank account for such transactions;
The user is responsible to ensure that the card/ bank account details provided by him/ her are accurate;
The user authorizes debit of the nominated card/ bank account for the Payment of products / services selected, along with the applicable taxes.
The user is responsible to ensure that sufficient credit is available on the nominated card/ bank account at the time of making the payment to permit the Payment of the dues payable towards products / services selected by the user inclusive of the applicable taxes.
Refund / Cancellation policy:
We will not accept any order cancellation requests after the cut off period, which is 12 pm on delivery day.
You can request us for a refund / cancellation prior to cut off period and the amount will be saved in your account as credit with us.
Return of paid amount will be dealt with on a case to case basis and it may take up to 15 days for the process to be completed.
Your order may be cancelled by us in case the product is not available for reasons that are not within our control. We will notify you if this is the case and return of any payment that you have made will be initiated.
In case we deliver a wrong item, you have the right to reject the delivery of the wrong item and we will fully refund the amounts for the missing item within 7 days.
In case of damages or you are unhappy with our products, we will either give you a complete replacement or a refund of amounts (within 7 days) as preferred by you.
Please read the privacy policy. |
Privacy policy
Your account information:Your full name, email address, postal code, password and other information you may provide with your account, such as your gender and mobile phone number.
Your preferences: Your preferences and settings such as language.
Your content: Information you provide through our Services, including your reviews, photographs, comments, ordering details and history, other information you provide on our Services, and other information in your account profile.
Your searches and other activities: The search terms you have looked up and results you selected.
Your browsing information: How long you used our Services and which features you used; the ads you clicked on.
Your transactional information: If you make purchases through our Services, we may collect and store information about you to process your requests and automatically complete forms for future transactions, including (but not limited to) your phone number, address, email, billing information and credit or payment card information. This information may be shared with third-parties which assist in processing and fulfilling your requests, including PCI compliant payment gateway processors. When you submit credit or payment card information, we encrypt the information using industry standard technologies, as further described below under “Payment Card Information.”
How we use the information we collect
We use the information we collect from and about you for a variety of purposes, including to:
Process and respond to your queries
Understand our users (what they do on our Services, what products they like etc.) and improve the content and features of our Services and make special offers.
Administer our Services and diagnose technical problems.
Send you communications that you have requested or that may be of interest to you by way of emails, or telephone calls, or any other mode of communication.
Enable us to show you ads that are relevant to you.
Generate and review reports and data about, and to conduct research on, our user base and Service usage patterns.
Provide you with customer support.
Provide you with notices about your account.
Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
Notify you about changes to our Services.
We may also use your information to contact you about our own and third-party goods and services that may be of interest to you.
We may use the information we have collected from you to enable us to display relevant advertisements.
Dispute resolution
The parties shall attempt to resolve any dispute arising out of or relating to this contract through negotiations between members of the parties, who have authority to settle the same.
If the matter is not resolved by negotiation within 30 days of receipt of a written complaint, the parties will attempt to resolve the dispute in good faith through an agreed Alternative Dispute Resolution (ADR) procedure.
All legal proceedings have to be conducted only in the local jurisdiction of this company.
Disclaimer
Product information contained on this website has been prepared to help you make an informed choice before purchase. However, please note that as products are regularly improved, details relating to ingredients, dietary and allergen advice are subject to change. Because of this, we recommend that you always read the product ingredients carefully before making a choice or consuming any of our products.
If you have any questions relating to a product purchased from Honoré, please contact our customer service team.
If you have received a product that you are not satisfied with, please refer to our returns policy.
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Contact Us
# 549/3, Ground floor,
9th A Main, Hoysala Nagar, 1st stage,
Indiranagar Bangalore - 560038 Landmark :
Located on the road opposite to
Nagarjuna Restaurant
on Double road,Indiranagar +91 88842 22250 support@honore.in Visit Instagram
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